Family Navigator
Education Success Foundation · educationsuccessfoundation.org
RochesterOn-site3+ yrs
The job in short
Family navigator supporting families and student success.
Details
- Found
- 21 d ago · posted 2026-07-08
- Location as listed
- Rochester , NY, USA
- Role
- Teaching Assistant / Paraprofessional
- Source
- The company’s own careers site
Full description
Job Details: Job Location: EnCompass Resources for Learning - Rochester , NY, Position Type: Full Time, Salary Range: $62353.00 - $74353.00Salary,
About Our Organization: EnCompass: Resources for Learning is a nonprofit organization established in 2004 by families, educators, and community leaders to meet the needs of Rochester students. Today, EnCompass provides 2,400 students and their families, annually, with a cradle-to-career pathway of academic, wraparound, college and career-readiness, and job training and placement services.
Summary:The Family Navigator helps families build their capacity to support their children’s academic success at home, in the community, and at school. Through a solutions-focused approach, the navigators support families in identifying strengths and needs, then developing action plans to address those needs. The person in this role will be part of a team focused on mitigating barriers to student and family success by connecting families to community services and strengthening the school-to-home linkage. This position requires a high level of flexibility, familiarity with local resources, and the flexibility to work some evening hours as needed.
Job Responsibilities:
Assess referred families’ assets and needs through a non-diagnostic interview process, and work with the family to create short, intermediate, and long-term goals
Create a plan of action to address immediate needs, mitigate barriers to school engagement, and work toward self-identified goals
Maintain appropriate records and data regarding contacts, family engagement, progress toward goals, and other relevant information
Develop trusting relationships with families by meeting regularly in home, community, and school settings
Utilize a solutions-focused approach to help families identify assets and strengths and leverage them to solve problems
Refer and connect families to appropriate community resources that can address their specific needs
Communicate with direct service providers to ensure appropriate referrals, monitor family progress, and help the family coordinate services
Collaborate with school-based staff to understand students’ needs, monitor student progress, and foster effective communication between school and family
Support families in developing school-to-home linkages, engaging with the school community, and effectively communicating with school staff
Assist with planning, organizing, and setting up, and facilitating events and activities that offer opportunities to deepen bonds within families and build peer networks between families
Attend and support the facilitation of monthly evening events, parent trainings, and an annual multi-day overnight camping trip
Transport families in EnCompass vehicles, when necessary, to increase participation and engagement
Collaborate with team members to identify and/or develop learning opportunities for families to increase knowledge and skills related to supporting students’ academic success, effectively communicating with schools, and stabilizing social determinants of health
Guide families through transition process when goals have been met to support long-term success
Participate in professional development opportunities offered within the organization or through community partners, as deemed appropriate by program or organization leadership
Knowledge, Skills, and Abilities:
Unyielding commitment to students, families, and the EnCompass mission
Excellent judgment and student-centered mindset
Effective communication skills, particularly as they relate to the development of trusting relationships with students and families
Ability to collaborate with others from diverse backgrounds
Collaborative approach to service delivery and conflict resolution
High standards of professionalism in all aspects of performance
Flexibility and creativity in developing and delivering services and programs
Familiarity with current research in developmental relationships, family engagement, education, and social services
Proficiency with Microsoft Office and Smartboard technology
Minimum Qualifications:
Bachelor’s degree in social work, human services, psychology or related field; 3 years of related experience working with youth and families; valid NYS driver’s license
Salary:
$62,353-$74,353/year based on relevant experience
Scheduling:
Weekday availability is essential, with rare need for evening or weekend flexibility based on event need.
Organization Employee Benefits:
6% employer-match for retirement savings, upon hire.
Healthcare plans for individuals starting at $0.
HSA with employer contributions.
Paid holidays and generous PTO package.
Commitment to DEI:
It is our pledge to nourish an organizational culture which strives to:
Embrace diversity in all forms and structure policies and practices to increase representation of qualified individuals who reflect the communities we serve
Prioritize equity in employment, compensation, promotion, and professional development
Increase access to quality services, educational and economic opportunities, and lifelong success for students and families
Value the unique backgrounds and experiences of each person we employ and serve
Cultivate a work environment where all people feel safe to express ideas
Key Words:
family-centered advocacy, resource mapping, referral managements, whole family approach, family education
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