Front Desk Receptionist & Office Administrator Southfield, Michigan | 32–40 Hours per Week | Comprehensive Benefits Join Our Team at Global Information Technology Founded in 1999, Global Information Technology (Global IT) is a leading provider of professional IT training, workforce development, staffing, and consulting services. We are looking for a friendly, professional, dependable, and highly organized Front Desk Receptionist & Office Administrator to join our Southfield team immediately. If you enjoy helping people, staying organized, and being the welcoming face of a professional organization, we would love to hear from you. Our Benefits Package We value our employees and offer a comprehensive benefits package for eligible employees, including: • Health Insurance • Dental Insurance • Vision Insurance • 401(k) Retirement Plan • Paid Major Holidays • Professional and team-oriented work environment • Opportunities for professional growth and development Position Overview As our Front Desk Receptionist & Office Administrator, you will be the first point of contact for our students, visitors, clients, and business partners. You will play an important role in creating a welcoming first impression while supporting the smooth day-to-day operations of our office. Location: Southfield, Michigan Schedule: 32–40 hours per week, based on eligibility Key Responsibilities • Welcome students, visitors, clients, and business partners in a friendly and professional manner. • Answer and direct incoming phone calls and assist with general inquiries. • Respond to emails and communications promptly and professionally. • Schedule appointments and maintain office calendars and meeting schedules. • Assist prospective and current students with general information, registration paperwork, and course-related inquiries. • Perform data entry and maintain accurate electronic and paper records. • Support daily reception, administrative, and general office operations. • Maintain organized filing and recordkeeping systems. • Handle confidential and sensitive information with professionalism and discretion. • Provide excellent customer service and administrative support to students, clients, management, and staff. Qualifications • High School Diploma or equivalent required; Associate's or Bachelor's degree preferred. • Minimum of 2 years of receptionist, office administration, customer service, or related experience. • Excellent verbal and written communication skills. • Strong organizational and time-management skills. • Ability to multitask, prioritize responsibilities, and work independently. • Proficiency in Microsoft Word, Excel, Outlook, and general office applications. • Strong attention to detail and problem-solving skills. • Professional appearance, positive attitude, and excellent interpersonal skills. • Ability to maintain confidentiality and responsibly handle sensitive information. The Person We're Looking For We are looking for someone who is: • Friendly, welcoming, and customer-focused • Professional and dependable • Organized and detail-oriented • Positive and energetic • Adaptable and willing to learn • Patient and an effective communicator • Comfortable working in a fast-paced office environment • A strong team player who can also work independently Employment Requirements Final employment is subject to successful completion of a background check and drug screening. Work Authorization: Applicants must be legally authorized to work in the United States. Work Location Global Information Technology 26700 Lahser Road, Suite 350 Southfield, MI 48076 Apply Today! Ready to join a growing organization where your professionalism, people skills, and organizational abilities will make a difference every day? We would love to hear from you. Please send your updated resume to [email protected]. Global Information Technology - Empowering Careers Through Technology Since 1999.