Job Details: Job Location: Michigan City Location - Michigan City, IN, Salary Range: Undisclosed, Looking for professional, dependable, and caring individuals to become members of our team. Amazing customer service skills is a big plus! Requirements: A positive attitude Pass a background check High school diploma or equivalent Completion of an approved Mastectomy Fitter program and/or appropriate training at an approved accredited education facility; Must pass a Certified Mastectomy Fitter examination and submit his/her certificate of completion and official transcript from the education facility; and a minimum of 500 hours of documented patient care. Benefits: Health Insurance Dental & Vision Insurance 401(k) & 401(k) Match Paid Training Paid Time Off Employee Discount Responsibilities: Provides individualized fitting and delivery of breast prostheses and mastectomy products and services to ill, injured, convalescent, and disabled persons in such settings as hospitals, clinics, physician offices, private homes, schools, sanitariums, and similar institutions. Discusses with the patient the various products available for the surgical procedure performed. Discusses with the patient what products and quantity of products are eligible for any type of insurance coverage. Performs required measurements. Assists the patient with appropriate selection of post-mastectomy and/or lumpectomy prostheses, bras, and associated garments. Ensures a proper fit. Demonstrates the knowledge, skill, and ability necessary to recognize and provide age specific care in the treatment, assessment, and education of patients of various ages. Greets customers promptly and courteously. Remains professional and resourceful when assisting customers by telephone or in-person. Provides product and funding information to customers. Completes order intake by computer access and/or manual form. Determines order urgency, establishes the payer source(s), and informs customers of payment responsibilities and schedules appropriate delivery. Provides customers with accurate information regarding equipment use, including safety issues and limitations, funding considerations, 3rd party funding coverage, delivery schedules and company billing practices. Make calls out to our customers who have borrowed equipment through Alick's and attempt to recollect equipment that is overdue or equipment that is due soon. Schedule: Schedule:8-hour shift Day shift Monday to Friday On Call Weekend Availability Qualifications: