CALL CENTER REP- MFP-2111
Artesia General Hospital · artesiageneral.com
Artesia
The job in short
Call center agent.
Details
- Found
- 23 d ago · posted 2026-09-23
- Location as listed
- Artesia, NM, USA
- Role
- Customer Service Representative
- Pay (as listed)
- $15–$22 an hour
- Source
- The company’s own careers site
Full description
Job Details: Job Location: Artesia - Artesia, NM, Position Type: Full Time, Education Level: High School Diploma / GED, Salary Range: $15.00 - $22.00Hourly, Job Shift: Any, Job Category: Business Office, ESSENTIAL FUNCTIONS:
Answer incoming calls, screen calls, transfer to correct extension. Help callers with questions re: department Fax #’s, directions, clinic hours, etc. Data entry, take credit card payments over the phone, and paging over intercom. Customer Service with a smile.
ADDITIONAL RESPONSIBILITIES:
Print patient payments that need to be transferred to CPSI and send to Financial Counselor and Business office, run CC machine, data entry for write-offs, adjustments and charges. Keep a total of all calls daily. Other duties as assigned.
KNOWLEDGE/SKILL/ABILITIES:
Able to answer continuous incoming calls, Multi-tasking, knowledge of departments and what their function is, basic computer skills, data entry experience, customer service skills
AGE-RELATED COMPETENCIES: Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.
Information Management: Treats all information and data within the scope of the position with appropriate confidentiality and security.
Risk Management/Quality Management/Safety: Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.
MINIMUM POSITION QUALIFICATIONS:
Education – High school diploma or equivalent.
Work Experience – Customer service, computer. Experience in a healthcare setting preferred.
Training – none.
License/Certification – N/A
ENVIROMENTAL CONDITIONS: Work environment can consist of daily patient contact, which may include exposure to blood, or other body fluids.
Qualifications:
Customer Service Representative jobs in the United States · All Artesia General Hospital jobs