Admin Support/Project Information Specialist  U. S. Citizenship.  Must have a "SECRET" security clearance  At least 7 years of administrative management or relevant work experience  Experience in creating and implementing organizational or administrative management policies and procedures  Experience evaluating program effectiveness and recommending improvements  Experience providing training and technical assistance to staff  Experience in information and records management  Experience with other administrative services like office management, building and facilities management, human resources, and/or budget/finance  Experience with travel management  Proficient in the use of a variety of IT programs, databases, and computerized systems  Excellent written and verbal communication skills  Commitment to innovative and quality customer service  Physical ability to move a large number of files and/or file boxes  Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity; presentations or visual material access  Experience creating and editing audio-visual content such as presentations and videos  Experience setting up conference, board, or training rooms  Experience with other administrative services like office management, building and facilities management, human resources, and/or security  Ability to manage multiple tasks, prioritize work, and meet deadlines  Ability to identify and resolve complex problems  College degree required in business or information management and/or related