Job Type: Full-Time Compensation: Commission (details to be discussed) Reports To: General Manager / Sales Manager Position Summary We are hiring a Roofing Sales Consultant to support the end-to-end client experience in residential and commercial roofing projects. This position combines customer relationship management, project oversight, and operational coordination, with a strong emphasis on client acquisition and service excellence. This is a performance-based role, ideal for individuals who are driven, self-motivated, and thrive in fast-paced, client-facing environments. Key Responsibilities Client Engagement & Sales Development • Generate, track, and follow up on leads consistently. • Develop and maintain a detailed client database. • Create and implement strategic outreach and follow-up plans to support sales efforts. • Conduct phone outreach to both new and existing clients. • Explain contracts and scopes of work, resolving any client concerns or questions. • Assist customers with the insurance claims process; minimum requirements of inspection and claims filed to be determined by General Manager. • Meet with insurance adjusters at the customer's property to advocate for claim approvals. Project Oversight & Field Work • Conduct on-site roof inspections, take photographs, and upload findings to CRM. • Review loss reports and assist customers in signing scopes or contracts. • Participate in the build process and perform final quality walk-throughs. • Monitor material delivery and check product quality as needed. • Collect completion photos and submit all required documentation for invoicing and production. Administrative & CRM Management • Enter all customer and prospect information accurately into CRM (e.g., Acculynx). • Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. • Follow up on outstanding leads, documentation, and collections as needed. • Maintain clean, organized digital and physical workspaces. Core Competencies & Expectations Professionalism • Dress and present yourself professionally at all times. • Communicate clearly via phone, email, and in-person interactions. • Ask thoughtful questions and be prepared with clear, concise answers. Autonomy & Initiative • Be proactive in identifying and solving problems independently. • Take ownership of responsibilities and complete tasks without repeated follow-up. Efficiency & Time Management • Prioritize high-impact tasks and manage time effectively. • Maintain punctuality and preparation for all appointments, meetings, and job-site visits. • Complete work accurately and quickly without sacrificing quality. Team Contribution & Culture • Build collaborative relationships with colleagues and customers. • Respect the perspectives and strengths of every team member. • Maintain a clean and tidy workstation and convey professionalism through tone and body language. Qualifications • Prior experience in sales encouraged but not required. • Strong ability to learn sales processes. • Comfortable with roofing-related tasks, including roof inspections and minor repairs. • Competency with Microsoft Office (Excel, Word, Outlook). • Proficiency with CRM systems or willingness to learn quickly. • Strong written and verbal communication skills. • Valid driver's license and reliable transportation required. What We Offer • Performance-driven compensation plan with growth opportunity. • Training and support to help you succeed in both sales and project management. • A professional, supportive, and fast-paced team environment. • Opportunities to take on leadership and higher responsibility roles over time.