Job Details: Job Location: Flagship Campus - HOUSTON, TX, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: Undisclosed, Travel Percentage: Up to 25%, Job Shift: Graveyard, Job Category: Nonprofit - Social Services, As the Residential Mentor, you will oversee the safety, general welfare, and day-to-day needs of the women and children staying in the domestic violence shelter. You will help clients acclimate to a communal living environment by providing peer counseling/support, education, and mentoring. Your Schedule: Sunday-Thursday 3:00 p.m.-12:00 a.m. Full-time Work Model: 100% onsite Local Travel: 25% Our Total Rewards Package: At the Houston Area Women's Center, we are committed to supporting our employees with a comprehensive Total Rewards Package that promotes health, financial well-being, and work-life balance. Hourly Compensation: $21.63 Pay Schedule: Semi-monthly Medical, Dental, Vision, Life, and Disability Insurance Time Away From Work Program, including: Vacation Leave based on relevant professional experience (15–30 days annually for full-time employees; prorated for eligible part-time employees) Sick Leave (112 hours annually for full-time employees; prorated for eligible part-time employees) Eleven (11) Observed Agency Holidays. Holiday pay is provided to eligible employees who are regularly scheduled to work on the observed holiday. If the observed holiday falls on an employee’s regularly scheduled day off, the employee is not eligible for holiday pay. 401(k) Retirement Plan with a 125% employer match on employee contributions up to 4% of annual earnings for eligible full-time employees after one year of service Vacation and sick leave eligibility, accruals, usage, rollover limits, holiday eligibility, and all benefit programs are administered in accordance with HAWC policies and applicable plan documents.Qualifications: The Requirements We are Seeking: Associates Degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice and 3 years of experience within social services, case management or similar field. OR Bachelor's Degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice and 1 year of experience within social services, case management or similar field. Experience within social services, case management, or similar field. Proficient knowledge with Microsoft Office (Outlook, Excel, Word, Teams) Valid Texas Driver's License with a good driving record; ability to travel to off-site locations utilizing personal transportation What you Deliver in this role: You work directly and interact with clients and their families in a domestic violence shelter by providing mentoring, crisis intervention, safety planning, and supportive services on a frequent basis. You facilitate provide mediation between residents when needed by modeling and teaching non-violent conflict resolution skills. You assign and monitor residents’ personal responsibilities in the communal living environment. You conduct individual orientations, intakes, group house meetings, exit processes etc. You enforce residential policies to ensure compliance with grantors and funding sources. You attend Case Meetings for feedback and information and to develop working plans to address client issues. Communicate with other departments of the agency to resolve client needs. You create resident files and record client services by existing deadlines via database. You maintain safety and cleanliness of communal living areas at all times and report unsafe activities, complete incident reports for accidents, hazardous practices. You report abuse/neglect to either Child and/or Adult Protective Services. Other duties may be assigned. What Skills and Assets you bring, and more: You have excellent attention to details. You demonstration of professional objectivity and appreciation for confidential information. You have the ability to follow instructions and to adhere to policies and procedures. You have the ability to prioritize tasks to meet individual and team deadlines. You have skills in crisis intervention and conflict resolution with children and families. You have a growth mindset and is a good team player. You have strong communication skills, both verbally and in writing. When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.