Eligibility Coordinator
VIA Health Partners · viahealthpartners.com
CharlotteOn-site3+ yrs
The job in short
Hospice insurance eligibility verification and authorization coordinator.
Insurance
Details
- Found
- 22 d ago · posted 2026-09-08
- Location as listed
- Charlotte, NC, USA
- Role
- Medical Coding / Billing / Records
- Source
- The company’s own careers site
Full description
Job Details: Job Location: South Charlotte Office - Charlotte, NC, Position Type: Full Time, Education Level: 2 Year Degree, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Job Category: Finance, VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly, we are proud to be a community-based, not-for-profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients’ and families’ needs regardless of their ability to pay or their medical complexity. We are a people-first organization whose funds go to serve our mission.
Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.
We provide excellent benefits including:
Medical, Vision, and Dental plans through BCBS
28 days of Paid Time Off
Excellent mileage reimbursement rate
403b Retirement plan with matching
Focused programs honoring Veteran patients
Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
Best Orientation and Onboarding program you’ve experienced
Seasoned Hospice leaders guiding your career growth
Position Summary: Responsibilities are obtaining hospice and specialist insurance verifications through a clearinghouse, insurance portal, and/or phone call, completing hospice benefit verification form for commercial payors, set-up of Reimbursors on patients’ account, process subsidy assistance applications, and assist with obtaining authorizations, as needed.
Essential Duties:
Insurance Verification and Authorizations
Verification of Medicare, Medicaid, & Commercial Payors eligibility and/or benefits through a clearinghouse, insurance portal, and/or phone call
Complete Hospice Benefit Verification Form for commercial payors
Reimbursor set-up on patients’ account
Process Subsidy Assistance Applications
Assist with obtaining hospice and palliative authorizations as needed
Other duties as required
Qualifications:
Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications, training, or work experience.
Minimum of 3 years working experience in insurance verification and obtaining authorization in a medical practice.
Working knowledge of Medicare, Medicaid, Commercial payers, Workers’ Compensation and Medicare Replacement plans.
Experience with NCTracks preferred, not required.
Experience with eCW software preferred, not required.
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