Body Shop Assistant/ Fixed operations BDC
Colonial Chevrolet of Acton · colonialautomotivegroup.com
ActonOn-siteEntry level
The job in short
Body shop customer coordination and dealership appointment-setting (BDC).
LogisticsInsurance
Details
- Found
- 22 d ago · posted 2026-08-17
- Location as listed
- ACTON, MA
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Body Shop Assistant / Business Development Representative (BDC)
Colonial Chevrolet – Acton, Massachusetts
Are you outgoing, organized, and passionate about working with people? Colonial Chevrolet in Acton is looking for a motivated Body Shop Assistant / Business Development Representative to join our team!
The ideal candidate will have excellent communication and customer-service skills, strong attention to detail, and the ability to manage multiple responsibilities in a fast-paced dealership environment.
Body Shop Responsibilities:
• Assist customers throughout their entire body shop repair experience
• Coordinate customer and vehicle logistics
• Process billing, insurance supplements, customer payments, and other paperwork
• Communicate with insurance companies to help move repairs toward completion
• Ensure all required documentation is completed so payment can be received
• Close and finalize all monthly repair orders
• Help market and promote the Colonial Chevrolet Body Shop
• Provide customers with professional, friendly, and timely service
Business Development Responsibilities:
• Contact sales and service customers to schedule appointments
• Call customers from recall, manifest, and equity-mining lists to generate business
• Follow up with prospective and existing customers
• Assist with additional duties assigned by the General Manager, Service Manager, Body Shop Manager, or Sales Managers
Position Details:
• Monday through Friday
• 8:30 a.m. to 4:30 p.m.
• Hourly pay plus commissions and performance bonuses
• Opportunity to grow within a successful, established dealership
If you have an outgoing personality, enjoy working with customers, and want to be part of a great team, please apply!
To learn more or schedule an interview, call Colonial Chevrolet at 978-263-1000.
Colonial Chevrolet
171 Great Road
Acton, MA 01720
Customer Service Representative jobs in the United States · All Colonial Chevrolet of Acton jobs · Entry-level jobs in Acton, Massachusetts