Dieterich Bank | Columbia, IL | Full-Time Join the Green Team at Dieterich Bank Dieterich Bank is seeking a Retail Banker to join our team at our Columbia branch. As a Personal Banker, you will be the face of the bank, helping customers achieve their financial goals while delivering exceptional service and building lasting relationships. At Dieterich Bank, we're more than a bank. We're a community-focused organization committed to building relationships, enhancing lives, and creating a workplace where employees can thrive. With approximately $1.5 billion in assets, 16 locations throughout South Central Illinois and the Metro East region, and a loan production office in South County, St. Louis, we continue to grow while maintaining our family-friendly culture. Recognized as one of the Best Places to Work in Illinois for eight consecutive years, we offer a supportive environment where work-life balance is a priority. What You'll Do As a Personal Banker, you will: • Build strong customer relationships through outstanding customer service • Open and maintain customer accounts • Process customer transactions, including deposits, withdrawals, loan payments, and check cashing • Assist customers with online banking, mobile banking, and digital banking services • Address account maintenance requests, including address changes and fraud-related inquiries • Identify customer financial needs and recommend appropriate products and services • Resolve customer concerns professionally and confidentially • Support branch operations while contributing to a positive team environment • Maintain accuracy and compliance with bank policies and procedures Qualifications Required: • 1-3 years of customer-facing service experience, preferably in banking, retail, or financial services • Excellent communication and relationship-building skills • Strong attention to detail and organizational abilities • Proficiency with technology, including Microsoft Office, online banking platforms, and mobile applications • Ability to work collaboratively in a team environment • Dependable attendance and flexibility to work rotating Saturdays • Commitment to Dieterich Bank's core values of Integrity, Value, Service Excellence, and Teamwork Preferred: • Associate degree in Business or a related field • Previous banking, teller, or retail banking experience Schedule • Full-time, up to 40 hours per week • Branch hours generally between 8:00 AM and 5:00 PM • Rotating Saturday schedule (minimum two Saturdays per month) between 9:00 AM and 12:00 PM • When staffing permits, employees working a scheduled Saturday may receive a weekday off Benefits & Perks We offer a comprehensive benefits package, including: • Group Health Insurance • Group Dental & Vision Insurance • Life, AD&D & LTD Insurance • 401(k) Plan - Employer matching available • Employee Assistance Program+ • Discretionary Profit Sharing Plan • Discretionary Bonus Plan • Profit Sharing Plan • Paid Time Off (Holidays, sick time, personal time, and vacation) • 8 hours of paid time volunteer with a charity of their choice. Why Dieterich Bank? Picture yourself coming to work each day knowing you're making a difference for customers, businesses, and organizations throughout our communities. If you're looking for a rewarding career with a trusted community bank, we'd love to hear from you. Apply today and become part of the Dieterich Bank Green Team! Dieterich Bank is an Equal Opportunity Employer (EEO/AA/Veteran/Disability).