Dunkin AGM
DANOP Ltd. (The Coles Group) · thecolesgroup.com
NorwalkLead / Manager
The job in short
Assistant general manager of a store.
Compliance
Details
- Found
- 20 d ago · posted 2026-09-27
- Location as listed
- Norwalk, OH, USA
- Role
- Store / Shift Manager
- Source
- The company’s own careers site
Full description
Job Details: Job Location: 555 Norwalk Dunkin - Norwalk, OH, Salary Range: Undisclosed, As a Dunkin’ Assistant General Manager, you’ll help oversee daily operations, support the team, and work closely with the Restaurant Manager to ensure the store runs smoothly and efficiently.
What you’ll do:
Support the Restaurant Manager in daily operations and overall store performance
Lead, coach, and develop team members and Shift Leads
Ensure excellent customer service and positive guest experience
Assist with scheduling, staffing, and shift coverage
Help manage inventory, ordering, and cost control
Ensure compliance with company policies, food safety, and sanitation standards
Monitor store performance and assist in achieving sales and operational goals
Qualifications: What we’re looking for:
Must be at least 18 years of age (or older, per applicable law)
Strong leadership and communication skills
Ability to coach, train, and develop a team
Ability to manage multiple priorities in a fast-paced environment
Organizational skills and attention to detail
Previous leadership experience in retail, restaurant, or hospitality preferred
What we offer:
Flexible Scheduling
Discounted beverages and meals
Advancement Opportunities
Paid Time Off
401(k) Retirement Plan
Medical, Dental and Vision
Rockstar Award Opportunities
Please note this position requires flexible availability (including mornings, evenings, weekends, and holidays), lifting up to 40 lbs., and standing for extended periods.
Store / Shift Manager jobs in the United States · All DANOP Ltd. (The Coles Group) jobs