Job Details: Job Location: 572 Norwalk Dunkin - Norwalk, OH, Salary Range: Undisclosed, As a Dunkin’ Shift Lead, you’ll help keep the store running smoothly by supporting team members, assisting customers, and helping oversee shift operations. What you’ll do: Lead by example and support team members during shifts Provide friendly, efficient service to every guest Assist with preparing food and beverages as needed Help ensure the store is clean, organized, and stocked Monitor shift operations and help resolve issues as they arise Support training and coaching of team members What we offer: Flexible Scheduling Discounted beverages and meals Advancement Opportunities Paid Time Off 401(k) Retirement Plan Medical, Dental and Vision Rockstar Award Opportunities Qualifications: What we’re looking for: Must be at least 18 years of age (or older, per applicable law) Previous food service or retail experience preferred Strong customer service and communication skills Ability to lead and support a team Ability to work in a fast-paced environment Strong attention to detail and reliability Please note this position requires flexible availability (including mornings, evenings, weekends, and holidays), lifting up to 40 lbs., and standing for extended periods.