Job Details: Job Location: Reno : NBC000004 - Reno, NV, Salary Range: Undisclosed, Shift Manager Location: Nothing Bundt Cakes At Nothing Bundt Cakes, we bring joy to every guest through exceptional service, beautifully decorated cakes, and a welcoming bakery experience. As a Shift Manager, you will lead bakery operations during assigned shifts, support team members across all areas of the bakery, and help ensure every guest receives outstanding service while maintaining our high standards for quality, cleanliness, and teamwork. What You'll Do Lead and motivate team members to deliver exceptional guest experiences Oversee daily bakery operations and ensure smooth shift execution Provide coaching, training, and support to team members Assist with opening and closing procedures, cash handling, and daily reporting Ensure compliance with food safety, sanitation, and company standards Support guest service, cake decoration, frosting, and production activities as needed Address guest concerns professionally and resolve issues in a timely manner Monitor inventory levels and communicate operational needs to management Foster a positive, team-oriented culture that reflects the Nothing Bundt Cakes brand Qualifications: What We're Looking For Previous leadership, supervisory, retail, restaurant, or food service experience preferred Strong customer service and communication skills Ability to lead by example in a fast-paced environment Excellent organizational and problem-solving abilities Dependable, detail-oriented, and results-driven Flexible availability, including weekends and holidays as needed Ability to stand for extended periods and lift up to 25 pounds Why Join Us? Flexible scheduling Employee discounts Earlier closing hours than most food service concepts Casual and comfortable work environment Leadership development and advancement opportunities Fun, supportive team culture Opportunity to make a positive impact in guests' celebrations and special moments Apply today and help lead a team that brings joy to every guest, every day. 🍰✨