Workwear Department Lead Position Overview: As the Workwear Department Lead, you will play a key role in leading, training, and overseeing your assigned departments and staff. This position requires a proactive, self-motivated individual who can see tasks through to completion while maintaining a high standard of customer service, merchandising, and store operations. You will lead a team of 5 to 10 staff members and work closely with management to ensure a smooth and successful retail experience. Responsibilities: • Perform opening and closing duties (turn-key operations). • Recruit, train, and mentor sales staff, ensuring they are equipped with the skills needed for success. • Assign tasks to team members and monitor sales performance. • Manage inventory by tracking stock levels, completing paperwork, and ensuring adequate supply levels. • Stock shelves, set up displays, process transactions, and maintain store cleanliness. • Provide staff with constructive feedback and assist with customer inquiries. • Motivate sales associates and foster a competitive yet collaborative team environment. • Maintain a strong understanding of all company products and services to effectively drive sales. • Implement and oversee sales floor merchandising and security measures to minimize shoplifting. • Deliver top-tier customer service, including handling difficult situations professionally. Qualifications & Skills: • High school diploma or GED required; college education preferred but not mandatory. • Strong written and verbal communication skills. • Proficiency in MS Outlook and MS Office. • Experience in retail sales, department management, or workwear-related industries is a plus. • Familiarity with trade industry apparel such as FR clothing, steel vs. composite toe boots, and workwear is beneficial. • Experience with POS systems and cash handling. • Strong organizational and merchandising skills. • Dependable, trustworthy, and able to work well with a team. Work Schedule: • Full-Time (32-40 hours per week). • Weekends Required: • January - October: 50% • November - December: 75% • Shifts may include days, evenings, and weekends. Benefits: Hourly Wage + 2% Commission on Sales • 3% company match in Simple IRA account. • Partially funded health insurance. • Fully funded life insurance. • Generous employee merchandise discounts. • Flexible scheduling. • Paid time off. • Commission opportunities. What We Expect from You: • Deliver the best customer service experience. • Maintain dependability and trustworthiness in all aspects of the job. • Uphold company policies and work well with others. • Be organized, detail-oriented, and knowledgeable about merchandise. • Operate the cash register (POS) efficiently. If you are a self-starter who thrives in a team environment and takes pride in your work, we would love to have you on board!