Job Details: Job Location: Midtown Medical Respite Center - Phoenix, AZ, Salary Range: Undisclosed, Summary of Position: The purpose of this full-time benefited eligible position is to champion the needs of the patients at the medical respite program by providing a safe, supportive, and therapeutic environment. The patient support specialist will assist in reaching long-term and short-term goals both in and out of respite. This is a safety sensitive position. Essential duties: Duties include, but are not limited to: Assist with admissions, discharges, and familiarity with the respite center. Support substance use recovery in a harm reduction and trauma-informed manner Works in conjunction with the RN Program Manager to enhance the respite program and promote services. Will help plan and implement groups in collaboration with the Behavioral Health Consultant (BHC), focused on optimal mental health including topics centered on well-being, motivational interviewing, distress tolerance, coping skills, etc. Responds to urgent situations as they arise in a trauma-informed manner. Completes required documentation in electronic health record as required. Participate in group and individual supervision. Provides excellent customer service, creating an environment of collaboration. Attend required meetings and complete mandatory training. May be required to provide transportation on an as needed basis. Performs other duties as required. Qualifications: Qualifications: Basic Knowledge and Skills: Basic knowledge of principles of behavioral health recovery. Able to obtain vital signs accurately. Proficient in reading and writing skills in English. Excellent communication and customer service skills. Ability to work in a fast-paced, challenging environment. Ability to apply critical thinking and respond calmly to challenging situations. Demonstrates interest in working with an underserved population. BLS Certification. High school diploma or General Education Development (GED). Lived experience required. Completion of Peer Support training and Peer Support certification. Fingerprint clearance card required. Minimum 1 year experience in the behavioral health field. Experience in a medical environment highly desirable. Bi-lingual- Spanish highly desired. Must be at least 21 years old. Valid Arizona driver’s license, in effect for at least 3 years. Physical and Mental Requirements: Position requires extended periods of sitting and standing. Position requires regular bending and reaching.