Job Details: Job Location: Parsons Family Health Center - Phoenix, AZ, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Summary of Position: The Case manager Specialty Behavioral Health provides high quality patient-centered care coordination as an integral part of a dynamic multi-interdisciplinary team. Care is provided in the clinic and outside in the community meeting each of our patients “where they are”. Essential duties: Duties include, but are not limited to: · Attends team huddles when in clinic, clinic staff meetings, and team meetings. · Conducts patient consultations, assessments, and care planning in collaboration with healthcare professionals. · Educates patients on conditions, treatment options, and available resources. · Coordinates services, referrals, and transitions of care, including housing, employment, and crisis interventions. · Monitors patient progress, responding to changing needs, and facilitating re-engagement using trauma-informed approaches. · Advocates for patients and ensures compliance with healthcare regulations and confidentiality standards. · Supports hospital discharge planning and follow-up to reduce readmissions. · Completes documentation in the electronic medical record and manages prior authorizations. · Serves as a point of contact for patients and advocates to resolve service-related issues. · Performing other duties as assignedQualifications: Qualifications and Education: Basic Knowledge and Skills: · High school diploma or GED work experience. · Required to maintain a valid Arizona driver’s license and pass motor vehicle screening. · BLS Certification · Fingerprint clearance issued by Arizona Department of Public Safety required. · Experience in working with underserved populations is highly desirable. · Must be at least 21 years of age. Experience: · Minimum of 4 years’ experience of full time behavioral/integrated healthcare experience.US Skills: · Organization and care coordination · Communication and teamwork · Proficient with HMIS. · Crisis intervention and de-escalation skills · Advocacy for client needs and service access · Knowledge of community resources and systems navigation, employment resources and Vocational Rehabilitation referral processes. · Knowledge of substance use and/or mental health disorders · Trauma-informed care