Proven record of achieving exceptional customer satisfaction. A high degree of ownership and accountability with the ability prioritize effectively. A high degree of integrity and professionalism with excellent communication skills. Above average energy level with the ability to work in a competitive environment. • Job Responsibilities: As an Automotive Service Advisor, you would review vehicle inspections, estimates, and recommend proper maintenance care to our valued customers’ vehicles for optimal performance. • Answering phone calls and setting appointments. • Greeting customers promptly. • Obtaining customer and vehicle information. • Clearly reporting all vehicle symptoms as described by the customer. • Determining and recommending needed maintenance base on age, mileage and history of vehicle. • Preparing a complete and accurate estimate of cost for labor and parts. • Monitor the progress of each vehicle throughout the day, and updating customers frequently. Verifying that the final invoice reconciles with the work performed on the repair order. • Explaining all completed work and charges to customers. • Conduct post-repair follow up • Resolve customer complaints, maintain value, quality, and integrity • GM experience preferred but not required. • Excellent pay plan with unlimited potential. Fast paced work environment. Career growth opportunities. Medical, Dental and Vision coverage, available after 2 months, Paid vacation, 401(k) Equal opportunity employer