Description of the role: The Express Service Advisor at Starling Chevrolet in Orlando, FL will be responsible for providing exceptional customer service and assistance in scheduling maintenance and repair services. This role requires a strong understanding of automotive services and excellent communication skills to handle customer inquiries and complaints effectively. Responsibilities: • Assist customers in scheduling express service appointments • Communicate service recommendations and pricing to customers • Provide accurate and timely information to customers regarding service status • Handle customer complaints and inquiries in a professional manner • Maintain a clean and organized service advisory area • Describe all work performed and related charges billed • Keep abreast of new products, features, accessories and attend product training as required • Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction • Other duties, as assigned. Requirements: • Prior experience in customer service or automotive industry preferred • Strong communication and interpersonal skills • Ability to multitask and work in a fast-paced environment • Detail-oriented and organized • Ability to pass a background check and drug screen • Have or able to obtain a Florida driver's license within 30 days of hire Benefits: • Competitive compensation package • Opportunities for career advancement • Health and dental insurance • 401k retirement plan About the Company: Starling Chevrolet is a trusted automotive dealership in the Orlando, FL area, committed to providing top-notch service and quality vehicles to our customers. Our team is dedicated to creating a positive and enjoyable experience for all who visit our dealership. Join us and be a part of our growing success.