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Housekeeping Supervisor

Choice Hotels International · choicehotels.com
SpringfieldLead / Manager2+ yrs
Apply on Choice Hotels International’s site

Straight from the company’s own careers site.

The job in short

Housekeeping team supervision.

Compliance

Details

Found
28 d ago · posted 2026-01-20
Location
Springfield, IL
Pay (as listed)
$16–$18 an hour

Full description

Job Summary: We are seeking a motivated Housekeeping Supervisor to oversee daily housekeeping operations and ensure our guest rooms and public areas meet brand standards. The ideal candidate will lead by example, manage a team of housekeeping staff, and provide exceptional customer service while maintaining efficiency and attention to detail. Compensation: $16-$18/hr Key Responsibilities: • Assign and monitor housekeeping tasks to ensure timely completion and efficiency. • Inspect guest rooms and public areas daily to ensure cleanliness and brand compliance. • Train housekeeping staff and provide retraining as necessary. • Manage housekeeping supplies and equipment, ensuring proper stock levels and maintenance. • Address guest complaints and special requests, ensuring complete satisfaction. • Maintain positive communication with staff and management regarding performance and operations. • Perform housekeeping duties as needed, including cleaning rooms and public areas. • Complete daily administrative tasks such as updating room statuses and preparing schedules. Requirements: • Minimum 2 years of experience in housekeeping, with at least 1 year in a supervisory role (hospitality preferred). • Strong leadership, organizational, and communication skills. • Ability to work under pressure and handle emergency situations. • Proficiency in Windows operating systems, spreadsheets, and word processing. • High school diploma required. Physical Demands: • Regularly required to walk, stand, stoop, kneel, and reach with hands and arms. • Must be able to lift/push/pull and move up to 50 pounds.

Supervisor / Team Lead (other) jobs in Springfield, Illinois · Supervisor / Team Lead (other) jobs in the United States · All Choice Hotels International jobs

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