Role Description: As a Licensed Insurance Customer Service Manager at Otto Insurance Group, you will be responsible for providing exceptional customer service to clients and assisting them with their insurance needs. Responsibilities: • Handle customer inquiries and provide accurate information about insurance policies • Process policy changes, renewals, and claims efficiently • Assist customers with policy-related questions and concerns • Maintain client records and documentation • Collaborate with the sales team to ensure customer satisfaction Requirements: • Active insurance license • Prior experience in customer service or insurance industry • Excellent communication and interpersonal skills • Proficiency in insurance software and Microsoft Office Benefits: • Competitive compensation: $45,000.00 - $55,000.00 per year paid semi-monthly • Health insurance and retirement plans • Paid time off and holidays • Matching Simple IRA About the Company: At Otto Insurance Group, we are committed to providing high-quality insurance products and exceptional customer service. Join our team and be part of a dynamic company that values its employees and clients alike.