🚗 WE’RE HIRING: AUTOMOTIVE SERVICE ADVISOR! Are you great with people, knowledgeable about cars, and confident helping customers understand what their vehicle needs then join DePaula Chevrolet as a full-time Automotive Service Advisor in Albany, NY. In this role, you will be the key point of contact between our customers and the service department, ensuring a smooth and positive experience. You’ll work closely with technicians and customers to understand vehicle issues, provide accurate information, and facilitate timely repairs and maintenance services. Responsibilities: • Greet customers promptly and professionally, both in person and over the phone. • Assess customer vehicle needs and communicate effectively with service technicians. • Prepare and explain repair estimates and service recommendations to customers. • Schedule service appointments and follow up to ensure customer satisfaction. • Manage service orders and maintain accurate records of all transactions. • Handle customer concerns and resolve issues in a professional and courteous manner. • Support the service department by coordinating workflow and maintaining strong communication among team members. Requirements: • 2 years previous experience in Automotive Service Advisor Role. • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining attention to detail. • Basic knowledge of automotive systems and terminology is a plus. • Proficient with computer systems and software for managing service orders. • Reliable and punctual with a strong work ethic. • Valid NYS driver’s license and clean driving abstract. Benefits: • Health, dental, and vision insurance options. • Life insurance • 401K with company match. • Paid time off and holiday pay. • Employee discounts on vehicle purchases and service. • Opportunities for career growth and professional development. Expected yearly compensation of $75,000 to $110,000 About the Company: DePaula Chevrolet is a premier automotive dealership located in Albany, NY. We pride ourselves on delivering exceptional customer service and quality vehicles. Our team is committed to creating a welcoming environment for our customers and employees alike, making us a trusted name in the community for automotive sales and service.