McGrath City Honda is seeking a motivated and high-performing Service Advisor to join our fast-paced service team. This role is ideal for someone with strong sales ability, a customer-first mindset, and the drive to succeed in a busy dealership environment. Key Responsibilities: • Greet customers promptly and professionally, ensuring a positive service experience from start to finish • Effectively recommend and sell service and maintenance needs based on vehicle inspections • Maintain strong Customer Satisfaction Index (CSI) scores while achieving sales goals • Communicate clearly with customers regarding service recommendations, timelines, and costs • Coordinate with technicians and service staff to ensure efficient workflow • Handle a high volume of customers while maintaining attention to detail and organization • Follow up with customers to ensure satisfaction and build long-term relationships Qualifications: • Proven experience as a Service Advisor or in a similar automotive service/sales role • Strong sales background with the ability to meet and exceed performance goals • Excellent customer service skills with a focus on delivering high CSI results • Ability to multitask and perform well under pressure in a fast-paced environment • Strong communication and interpersonal skills • Team-oriented with a strong work ethic and positive attitude What We Offer: • Competitive compensation with performance-based incentives • Comprehensive benefits package including medical, dental, and vision insurance • 401(k) plan • Stable, long-term career opportunity with a reputable dealership • Supportive team environment with proven employee longevity About Us: At McGrath City Honda, we pride ourselves on creating a workplace where employees can grow and succeed. Our team is built on dedication, performance, and a commitment to delivering exceptional customer experiences.