When you work for Bobby Rahal Automotive Group, you're a part of a world-class organization with a stellar reputation in the community. We're often referred to as "Team Rahal" and for good reason; our number one focus is to work together to exceed our clients' expectations each and every time they do business with us. As we continue to grow, Mercedes-Benz of Pittsburgh is looking for a Service Advisor to join our team! Hours for this position are Monday-Friday 7:00 AM-5:00 PM. As a Service Advisor you will: • Greet clients in a timely, friendly manner and obtain information about their vehicle. Document any issues the vehicle may have accurately and clearly on a repair order. • Test drive the vehicle with client as needed to confirm the problem. • Advise client on the care of their vehicle and the value of maintaining the vehicle in accordance with manufacturer's specifications. • Provide a complete and accurate written cost estimate for labor and parts. • Explain completed work and all charges to client. • Handle telephone inquiries regarding customer questions, appointments, and work in progress. What are the general requirements of a Service Advisor? • A positive attitude and desire to help others are absolute musts. • Solid, basic computer skills, including typing. • A valid driver's license and clean driving record. What are my rewards and benefits? • Full-time team members are eligible for a full benefits package including medical/dental/vision insurance, life insurance, and 401k. • Paid time off and holiday pay. • We offer competitive wages and embrace a "promote from within" philosophy. Bobby Rahal is an Equal Opportunity Employer.