At Downtown Auto Center, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Downtown Auto Center is the best in the business and we're sure you'll see why! When you come to work for us, you can look forward to these added benefits and employee perks! Responsibilities • Must have Dealership experience and know Reynolds & Reynolds Dealer management system. • Heavy phone work, schedule Service appointments and great phone skills. • Communicates with guests and incoming callers in a professional, friendly, and efficient manner. • Provide basic dealer information or directs customers to the correct department. • Communicates messages to the appropriate parties in a timely manner. • Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message. • Communicates messages to the appropriate parties in a timely manner. • Handle all customer payment and credit transactions. • Responsible for the daily balancing and reconciling of cash office account(s). • Assists service customers during the morning and evening when needed. • Assists with administrative duties as requested. Requirements • Excellent communication skills • Outgoing and positive demeanor • Professional presentation • Punctual nature and ability to handle schedule flexibility • A clean driving record & valid driver’s license • A professional appearance We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws