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Success Coach

Chinese-American Planning Council Inc. · cpc-nyc.org
New YorkPart-time
Apply on Chinese-American Planning Council Inc.’s site

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The job in short

Customer success coaching.

Recruitment

Details

Found
24 d ago · posted 2026-09-08
Location as listed
New York, NY, USA
Role
Customer Success
Pay (as listed)
$23–$30 an hour
Source
The company’s own careers site

Full description

Job Details: Job Location: Multiple Locations - New York, NY, Position Type: Part Time, Education Level: 4 Year Degree, Salary Range: $23.00 - $30.00Hourly, Job Shift: Day and occasional weekends and evenings, Job Category: Nonprofit - Social Services, ORGANIZATION DESCRIPTION  Founded in 1965, the Chinese-American Planning Council (CPC) is a social services organization advancing the social and economic well-being of immigrant and low-income New Yorkers through holistic services and community-led impact. CPC is the nation’s largest Asian American social services organization and serves as a trusted community anchor to over 80,000 community members who are served by CPC annually through 50+ high-quality programs and services across 35 sites in New York City. (For more information, please visit: https://www.cpc-nyc.org)       PROGRAM DESCRIPTION  CPC Education and Career Services (ECS) provides dynamic programs and activities that bridge youth and adults with their highest educational, economic and leadership potential. ECS believes it is never too early or too late to start learning, which is why we use an asset-based approach to maximize clients’ current strengths. Whether in our schools, community centers, or internship sites, ECS creates equitable learning environments that promote leadership development, self-advocacy, and community building. Our programs equip clients with essential skills and experiences today so that they are empowered to take the next step tomorrow.  Afterschool programs offer youth participants a wide range of enrichment workshops to promote lifelong skills needed to succeed academically, socially, and professionally. These workshops include but not limited to Academic tutoring (in English, Math, Science and History), College and Work Readiness, Leadership development, Guest Speaker Series, Mentoring opportunities, and Recreational activities. Majority of the students are new immigrant with limited English Proficiency, and some may be undocumented.    ESSENTIAL RESPONSIBILITIES     The Success Coach will report to the Program Director  Assist and guide high school students with their academic, financial, and/or professional short- and long-term goals.  Refer CPC’s direct services and resources to youth and families as they navigate the American Culture as new immigrants.  Co-Plan and facilitate social-emotional learning, interactive projects-based learning, career- readiness, college readiness, and basic life-skills workshops relating to holistic youth development.   Coordinate the scheduling of guest speakers, community service opportunities, and field trips (e.g., college visits, recreational activities) within program guidelines.  Maintain participant files/programmatic documents and track attendance, progress, and outcomes.  Assist with recruitment, enrollment, and retention of program participants.   Provide support in overseeing homework help and tutoring services; knowledge of high school level English, Math, Science, and/or History subjects are a plus.  Fulfill other related duties as outlined by the Program Director.   : QUALIFICATIONS    Education and Experience:  High School Diploma and current college student, college graduate preferred  Prior experience working with High School youths and families preferred.    Skills and Competencies:  Must be culturally competent and provide services in manner sensitive to participant’s cultural heritage and traditions, life experience, sexual orientation, and gender identity.  Excellent communication, organizational, and interpersonal skills.  Strong work ethic and demonstrated passion for working with immigrant and low-income communities, and youth development.  Bilingual; Fluency in English and any of the following languages in Arabic and Chinese (Mandarin and/or Cantonese) or Spanish preferred.    COMPENSATION & BENEFITS OVERVIEW  $23-30 per hour: 20-25 hours per week with occasional evenings and weekends  CPC offers eligible part-time staff members mandatory benefits, including paid New York State sick time.    HOW TO APPLY  Interested individuals should submit their resume, along with a cover letter addressed to Brenda Mai and Ying Xie, when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to [email protected] with any questions or further inquiries.    CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply. 

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