Position Summary Whiteface Ford is seeking a dependable and motivated Service Porter to support daily service department operations. This position plays a vital role in maintaining workflow efficiency, supporting Service Advisors, and ensuring a professional and organized service drive experience for customers. The Service Porter position is designed as an entry-level role with a defined growth path into Service Advising for individuals who demonstrate reliability, initiative, and a strong understanding of dealership service processes. Key Responsibilities • Assist with running customer and dealership vehicles through the car wash • Assist Service Advisors with shuffling, staging, and organizing vehicles throughout the service lot • Locate vehicles and bring them to the service drive for: • Customer pickup or drop-off • Advisor review • Technician needs • Detailing, washing, or delivery • Perform various tasks in support of Service Advisors and overall service department workflow • Properly tag vehicles using hang tags and dealership identification methods • Install protective items on vehicles, including: • Floorboard covers • Seat covers • Steering wheel covers • Maintain a clean, orderly, and professional service drive and lot environment • Follow all dealership safety procedures and operational standards • Perform other related duties as assigned to support efficient service department operations Qualifications & Requirements • Must be at least 18 years of age • Valid driver’s license required with an acceptable driving record • Ability to lift up to 50 pounds • Clean-cut, professional appearance • Ability to follow directions and work efficiently in a fast-paced environment • Strong attention to detail and sense of responsibility • Willingness to learn dealership systems, processes, and service workflows • Positive attitude and team-oriented mindset Driving Requirements • Employees 18 years of age or older may operate vehicles on dealership premises only • Employees 21 years of age or older, with a clean driving record, may be assigned tasks requiring driving vehicles off dealership premises, as business needs require • All driving assignments are subject to dealership policies and insurance requirements Attire & Appearance Standards • Jeans with a company-issued polo shirt • Clean, professional, and well-groomed appearance required at all times Growth & Advancement Opportunity This position is intended to serve as a developmental role within the service department. As the Service Porter becomes familiar with dealership processes, repair order flow, customer interaction, and service operations, there may be opportunities for advancement into a Service Advisor position, based on performance, reliability, and demonstrated aptitude. Work Environment • Combination of indoor and outdoor work in varying weather conditions • Fast-paced automotive service department • Frequent interaction with Service Advisors, Technicians, and Management