Parts Counterperson
Gerry Lane Enterprises · gerrylane.com
Baton Rouge
The job in short
Parts counter sales.
Insurance
Details
- Found
- 21 d ago · posted 2020-10-28
- Location as listed
- Baton Rouge, LA
- Role
- Parts / Counter Sales
- Source
- The company’s own careers site
Full description
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
• Competitive Compensation
• Flexible Schedules
• 401K With Company Match
• Vision / Dental / Health Insurance
• Bonus Incentives
• Paid Training
• Great Culture
• Promote From Within!
This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.
Responsibilities:
• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Be able to read and understand the parts catalog when looking up parts
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
• Provides high-level service to internal and external customers.
• Pulls and fills orders from stock
• Maintain weekly bin checks to ensure accuracy of stock
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
• Locates out-of-stock parts from an outside source and submits an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receives payment from retail customers or obtains credit authorization
• Set up orders for daily shipment, delivery, or pick-up
Qualifications:
• Have a High School Diploma or equivalent
• Have experience with auto parts sales (General Motors experience preferred)
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Cell phone abuse will not be tolerated.
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