General Manager — By the Sea Resorts Panama City Beach, FL The Opportunity We're hiring a General Manager to lead a large beachfront hotel through a physical and operational turnaround. This is an active, occupied property — not a dark reopening — requiring a leader who can run day-to-day operations while simultaneously managing capital renovation work and rebuilding guest satisfaction. The right candidate has hard operational chops in the two departments that drive guest experience and asset condition: housekeeping and engineering. This is not a role for a GM who delegates those functions and reviews reports — we need someone who can walk the property, diagnose root causes, and rebuild both departments from the ground up. What You'll Own Renovation & Capital Project Management • Manage active or phased renovation work while the hotel remains operational — sequencing, contractor coordination, minimizing guest disruption and OOO inventory. • Serve as property-side owner of the capital project punch list; report progress and issues to ownership with clear timelines. • Prior experience leading a hotel through renovation-while-operating is strongly preferred. Housekeeping Leadership • Direct hands-on management of the housekeeping department: staffing model, inspection standards, deep-clean cycles, and room-condition consistency. • Own the housekeeping component of guest satisfaction recovery — this is the single largest lever on review scores. • Strong housekeeping management experience is strongly preferred, not just oversight of a director. Engineering & Property Condition • Direct hands-on management of the engineering/maintenance department: preventive maintenance program, work-order discipline, life-safety compliance, and internal physical product requirements. • Own remediation of deferred maintenance backlog and coordinate with capital renovation scope to avoid duplicated or wasted work. • Strong engineering/maintenance management experience is strongly preferred, not just oversight of a chief engineer. Revenue & Financial Performance • Strong understanding of RevPAR, ADR, occupancy, and channel mix; execute against a centralized revenue management strategy set by the Chief Commercial Officer. • Own CPOR, labor productivity, purchasing controls, budgeting, and flow-through. People & Culture • Recruit, train, and retain department heads and line staff in a challenging labor market. • Build accountability and consistency, particularly within housekeeping and engineering. What Success Looks Like • Measurable, sustained improvement in guest satisfaction scores and inspection results. • Housekeeping and engineering functioning as strengths rather than liabilities. • Renovation milestones hit without unplanned OOO expansion or guest-facing disruption. • CPOR and labor targets held while service and condition improve. The Ideal Candidate • Proven Hotel GM experience, ideally in a mid-market beach or resort property. • Direct, hands-on experience managing housekeeping departments — required. • Direct, hands-on experience managing engineering/maintenance departments — required. • Experience operating a hotel through active renovation — strongly preferred • Franchise/brand standards experience (any major flag) - preferred • Financial fluency: RevPAR, CPOR, labor %, budgeting, forecasting, P&L. • Panama City Beach / Emerald Coast market familiarity is a plus but not required How to Apply Send your resume and a short note covering: • Your hands-on experience managing housekeeping and engineering departments (not just directing managers who ran them) • Your experience operating a hotel during active renovation • A guest satisfaction turnaround you drove, with the numbers