Warranty Administrator Supervisor
Fields Auto Group · fieldsauto.com
NorthfieldLead / Manager
The job in short
Warranty claims supervision.
Insurance
Details
- Found
- 20 d ago · posted 2026-07-22
- Location as listed
- Northfield, IL
- Role
- Supervisor / Team Lead (other)
- Source
- The company’s own careers site
Full description
Fields Volvo is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships.
Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We share a common purpose: to ensure transparency and foster a collaborative environment where team members feel comfortable sharing ideas and
promoting from within the organization.
What We Offer - Benefits
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services
WHAT WE OFFER
• Medical and Dental
• 401(k) Plan
• Competitive wages
• Personal Time Off
• Growth opportunities
• Pay: $60,000 – $70,000 DOE
Responsibilities
Workforce & Schedule Management
• Direct departmental scheduling and monitor attendance to ensure optimal coverage.
• Manage shift swaps and PTO requests in alignment with operational needs and labor policies.
• Oversee accurate payroll submissions and administrative reporting.
Leadership & Team Development
• Serve as the primary lead, providing daily mentorship, guidance, and training.
• Foster a collaborative environment where team members feel supported and accountable.
• Lead departmental meetings and act as the bridge between staff and upper management.
Operational Oversight
• Implement safety protocols and identify areas for process improvement.
• Manage departmental resources, supplies, and equipment.
• Execute Quarterly Internal Warranty Audits and monitor key performance metrics.
Hiring & Compliance
• Assist in the hiring, onboarding, and training of new talent.
• Ensure all team actions comply with company policy and professional standards.
Qualifications
• Experience: Previous experience in an Automotive Dealership and proficiency with CDK are required.
• VOLVO Rover experience is a plus!
• Knowledge: Warranty experience and general accounting knowledge are highly preferred.
• Technical Skills: Proficiency in Microsoft Office Suite.
• Soft Skills: Exceptional attention to detail and a team-first mentality.
Supervisor / Team Lead (other) jobs in the United States · All Fields Auto Group jobs