Riverton Chevrolet has been Family Owned and Operated since 1922. We are the oldest family owned and operated dealership in Utah. Utah's #1 Rated Chevy Dealership in 2014. Benefits • Medical • Dental • Vision • Non-Commission and Commission Pay plans • PTO for qualified employees • Opportunities for Advancement • Bonus opportunities Responsibilities • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. • Ensure the daily inventory of technicians' time is consistently sold to service customers. • Distribute work between technicians efficiently. • Answer technical questions about vehicle problems, warranties, services, and repairs. • Maintain Customer Satisfaction scores at or above company standards. • Assist in diagnosing vehicle problems; order parts and tools as necessary. • Oversee administration of warranty claims as well as training and supervising of service department employees. • Set schedules and assigns tasks to service department employees. • Reinforces company policies and adheres to company standards. • Encourages compliance with applicable laws and regulations. • Maintain good working relationship with factory(s) and foster positive employee relations. • Collaborate with upper management to make service department hiring and discipline decisions. Qualifications • Organized and friendly personality • Demonstrated ability to manage others • Time management skills • Fantastic communication skills with your customers • Professional, well-groomed personal appearance • Proven track record of service and sales success • Strong record of positive customer satisfaction results • Team oriented and self motivated • Able to work with little supervision • Clean driving record and valid driver’s license • Willing to submit to pre-employment background check and drug screen