Service Advisor — Riverton Acura Location: Murray, Utah Department: Service Employment Type: Full-Time Compensation: Competitive, based on experience About Us Riverton Acura is growing, and we're looking for a Service Advisor who's hard-working, customer-focused, and ready to be part of a strong, well-run team. If you take pride in delivering a great service experience and want to grow with a dealership that invests in its people, we want to hear from you. What You'll Do • Greet customers and write up repair orders accurately and efficiently • Recommend maintenance and repair services based on manufacturer guidelines and technician findings • Communicate clearly with customers on service needs, timelines, and pricing • Provide accurate estimates and obtain proper authorization for repairs • Follow up with customers throughout the repair process and at delivery • Build long-term customer relationships that drive repeat and referral business • Work closely with technicians and the Service Manager to keep the shop flowing efficiently • Manage repair orders and scheduling through Dealertrack DMS • Uphold Acura/AHM service standards and warranty procedures What We're Looking For • Strong work ethic and a team-first attitude • Excellent communication and customer service skills • Working knowledge of Dealertrack DMS preferred • Ability to multitask and stay organized in a fast-paced shop • Acura or import brand experience a plus, but not required Benefits • Health, dental, and vision insurance • 401(k) with company match • Christmas savings match program • Employee purchase/service/parts/vehicle savings Riverton Acura is an equal opportunity employer.