Job Details: Job Location: Allentown - Allentown, PA, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day, On-Site Position -- Allentown, PA Summary:  The billing specialist is responsible for coordinating patient and insurance billing for our multi-specialty orthopaedic group and providing patient care excellence by performing the following duties. Essential Functions: •    Responsible for following entire revenue cycle from charge entry through insurance and patient payments.  •    Answers telephone, and responds to inquiries from insurance carriers, patients and co-workers. •    Investigate and resolve billing discrepancies resulting in overpaid/underpaid accounts. •    Contacts patients regarding collection of outstanding balances. •    Establishes payment plans to help patients manage payment of bills. •    Confers with doctors, nurses, and other health personnel to assure complete, current, and accurate medical records. •    Retrieve messages from voicemail and forward to the appropriate personnel. •    Operates computer to process, store, and retrieve health information.     •    Other duties may be assigned. Qualifications: Qualifications: • High school diploma or general education degree (GED). • Two to 3 years related billing experience; or equivalent combination of education and experience. • Medicare experience preferred. • Detail oriented, outgoing and professional • Previous medical billing and surgery billing experience required • Experience with billing program software preferred • Knowledge of ICD-10, CPT, HCPCS codes and documentation guidelines • Working knowledge of third-party insurance • Effective communication skills • Ability to work independently and as part of a team • Prior customer service representative experience beneficial