You will use a cutting edge telephone technology system to handle calls in the following manner: * Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English (bilingual Spanish a big plus). * Assist callers, answer frequently asked questions, and provide information as supplied to you. * Take accurate messages when necessary and transmit electronically to other members of our staff. * Utilize web-based software applications to schedule appointments on behalf of our service department. * Read and interpret detailed call handling instructions as provided . * Function as an effective team member with colleagues to accurately serve the needs of our customers. * General office administration. Other duties as assigned. Job Requirements: * Clear, articulate telephone voice. * Willing to work flexible hours. * Grammatically correct use of English both spoken and written (bilingual Spanish a big plus) * Transportation and ability to report to work reliably as scheduled. Compensation : • Competitive Pay- $16.00 hourly pay. • Full Benefits Package – Medical, Dental, Vision, matching 401k, and Life Insurance, disability, cancer, accident, hospital and critical illness • Opportunities for growth • Paid vacation 15 days depending on years of service • 5 days of sick leave • Paid leave up to 6 holidays • Up to 3 days of bereavement leave • Employee assistance program; and unpaid personal leaves absence (in limited circumstances) • Employee discount program • Friendly work environment