Service BDC Agent / Cashier Volkswagen of Gastonia | Gastonia, NC Join Our Team & Drive Your Career Forward! Volkswagen of Gastonia is looking for a motivated, customer-focused Service BDC Agent / Cashier to join our growing service team. If you thrive in a fast-paced environment, enjoy helping customers, and have strong communication skills, we want to hear from you! What You’ll Do: • Answer inbound service calls and schedule appointments • Follow up with customers via phone, text, and email • Assist with service reminders and retention efforts • Greet customers and handle cashier transactions efficiently • Maintain accurate customer records in our system • Work closely with service advisors to ensure a seamless experience What We’re Looking For: • Excellent communication and customer service skills • Strong attention to detail and organization • Ability to multitask in a fast-paced environment • Positive attitude and team-oriented mindset • Previous BDC, call center, or cashier experience preferred (automotive is a plus!) Why Join Us? • Competitive pay + performance incentives • Growth opportunities within the dealership • Supportive, team-oriented work environment • Employee discounts and benefits Apply Today! Start your career with a dealership that values your success and professional growth. Apply now through Hireology and become part of the Volkswagen of Gastonia team!