Job Summary We are looking for an Internet Sales Associate to join our growing team! The right candidate will have excellent interpersonal skills and the ability to meet and exceed goals. Day-to-day tasks include managing inbound leads and providing assistance on our product offerings to customers. About Us: Since 1923 the Coulter Automotive Group has been a family owned and operated business in the Valley. We are one of the most stable auto dealers in Arizona and are in the highest percentile in customer satisfaction scores. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results. We are always looking for talented and enthusiastic individuals to join our team! Benefits • 401k • Medical and dental insurance • Paid vacation • Opportunity to progress to higher levels of responsibility throughout the organization - promoting from within is part of our family philosophy Responsibilities • Handle all incoming internet inquiries and internet phone leads • Respond to emails in a professional, well-spoken manner • Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness • Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration • Direct customers to product information resources, including those available on the internet • Deliver inquiries/messages intended for other sales personnel and departments promptly • Other duties as assigned Qualifications • Excellent verbal and written communication skills • Proficient with Microsoft Word, Excel, and Outlook • Time management, prioritization skills, and ability to multitask required • Ambitious, goal oriented mentality and eager to improve • Ability to hit sales quotas and closing percentages • Valid driver’s license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.