Service Advisor – Ride the Front Line of the Action Tom Wood Honda Powersports | Indianapolis, IN Turn Your Passion for Powersports Into a Career At Tom Wood Honda Powersports, we don’t just service bikes—we fuel adventures. Whether it’s a weekend rider, a daily commuter, or someone chasing adrenaline on four wheels, our customers trust us to keep them moving. We’re looking for a Service Advisor who can bring energy, personality, and professionalism to the front lines—someone who can translate customer needs into action and keep the shop running like a well-tuned engine. What You’ll Do (A.K.A. Be the Hero of the Service Lane) • Be the first impression—greet riders, build trust, and create a standout experience • Listen like a pro and translate customer concerns into repair orders • Work hand-in-hand with technicians to keep repairs moving efficiently • Provide clear updates on timelines, repairs, and recommendations • Recommend maintenance and repairs with honesty and confidence • Keep customers informed, excited, and coming back for more • Handle questions, concerns, and curveballs with professionalism What Makes You a Great Fit • You thrive in fast-paced, customer-facing environments • You’ve got strong communication skills and can connect with anyone • You understand (or want to learn) powersports or automotive service • You can juggle multiple tasks without dropping the ball • You bring a sales mindset—because great service is great selling • Bonus points if you love motorcycles, ATVs, or anything with an engine Why You’ll Love It Here • You’ll work with a team that’s Passionately Driven and Humbly Confident[ • Opportunities to grow within a family-owned company with 50+ years of success • Competitive pay, performance incentives, and real career paths • Full benefits package (health, PTO, 401k, etc. • A fun, high-energy environment built around the powersports lifestyle The Bottom Line If you’re the type of person who: • Loves helping people • Enjoys a fast-paced, high-energy environment • Wants a role where you can sell, solve problems, and build relationships This isn’t just a job—it’s your chance to be part of the ride.