Job Details: Job Location: 4822 Starbucks Wind Creek - Bethlehem, PA, Salary Range: Undisclosed, Villa Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony + Benny's, Zaros Bakery, etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen and NOM Mexican Table & Tequila Bar) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.   Villa Restaurant Group is seeking an energetic and motivated Shift Supervisor to join our team at the Wind Creek Outlets Food Court. If you enjoy leading teams, providing excellent guest service, and working in a fast-paced environment, we'd love to hear from you!   As a Shift Supervisor, you will assist with overseeing daily operations, supporting team members, and ensuring guests receive an exceptional dining experience.   What You'll Do:   Lead and support team members during assigned shifts Ensure exceptional guest service and address guest concerns professionally Assist with opening and closing procedures, cash handling, and daily operational tasks Monitor food quality, cleanliness, and compliance with company standards Train, coach, and motivate team members to achieve performance goals Help manage staffing needs and maintain efficient operations during peak business periods Ensure adherence to food safety, sanitation, and workplace safety standards Support management with inventory control and loss prevention efforts   What You'll Need:   Previous supervisory, shift lead, or leadership experience in a restaurant, food service, retail, or hospitality environment preferred Strong communication and interpersonal skills Ability to work effectively in a fast-paced environment Strong problem-solving and decision-making abilities Flexible schedule, including evenings, weekends, and holidays Ability to stand for extended periods and lift up to 30 pounds   What We Offer:   Competitive pay Opportunities for career growth and advancement Employee meal discounts Comprehensive training and development programs Exciting and fast-paced work environment at Wind Creek Outlets   Join Villa Restaurant Group and help create memorable guest experiences while building your leadership career!   Apply today to become a Shift Supervisor at Wind Creek Outlets Food Court!   Villa Restaurant Group is an Equal Employment Opportunity Employer.   IND1 Qualifications: