Inside Sales Representative (20-25 hours a week) Location: Raleigh, NC (In‑office) • $25.00/hour + Bonuses About the Role Seeking a motivated, detail‑driven Inside Sales Representative to drive outbound sales efforts. This role focuses on proactive outreach — phone, email, direct mail, and digital — to generate leads, schedule qualified site visits, and fuel pipeline growth for Outside Sales. What You’ll Do • Execute 100+ outbound activities daily (calls, emails, direct mail, social) across all business sectors: offices, medical, schools, gyms, restaurants, etc. • Develop and manage leads and nurture email campaigns plus direct mail initiatives to generate and mature leads. • Leverage sales intelligence and CRM tools (Zoho, ZoomInfo, Concinnity, Lodestar) for list building and pipeline management. • Contact current customers to generate referrals and expand opportunities. • Qualify leads through needs analysis to ensure strong fit for commercial cleaning services. • Schedule a minimum of 2+ qualified site visits per day for the Outside Sales team. • Maintain meticulous CRM records of outreach, lead status, and next actions. • Partner with marketing and sales to refine messaging and improve performance. • Continuously build and prioritize a robust pipeline along the Front Range market. What We’re Looking For • 2–4 years in outbound sales/BDR/SDR or appointment‑setting (B2B exp. preferred). • Proven success with high‑volume outreach, lead qualification, and meeting setting. • Proficient with CRM and field tools (Spotio, ZoomInfo, Road Warrior or similar). • Strong phone presence & written communication; experience building campaigns is a plus. • Highly organized self‑starter with excellent time management and follow‑through. • Commercial cleaning/facilities services familiarity a plus (not required). What You’ll Get • Competitive hourly base pay plus commissions, performance incentives, and bonuses. • Clear activity and results targets with coaching and career path. • Modern tool stack (ZoomInfo, CRM, field routing) and marketing support. • Hybrid flexibility (as applicable) after training and performance consistency. • Health & Dental benefits, 401(k) with match, paid vacation & holidays. Execution Plan (Step‑by‑Step) 1) Build Targeted Lists: Segment by industry, ZIP/city, and size using ZoomInfo, internal CRM, and mapping tools. Prioritize by fit and focus areas. 2) Initial Outreach Calls: Introduce, capture decision‑maker info, determine outsource vs. in‑house, and gather a satisfaction rating (1–10). Keep calls concise. 3) Capture & Document: Log contact details, status, and notes in CRM immediately. Tag by qualification level and next step. 4) Email & Direct Mail Follow‑Up: Launch tailored cold/nurture sequences and personalized direct mail for high‑potential accounts. 5) Leverage Referrals: Call happy customers for introductions; document and prioritize referred leads. 6) Qualify & Schedule Site Visits: Deepen discovery (budget, timing, decision process) and schedule qualified site visits for Outside Sales.