The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Some of the perks of joining The UPS Store team! * Full-time position (40 hours) * Day time retail hours 8:30am-7:00pm - Flexible hours *Meal compensation *Medical Benefits * Paid Vacation * 401k plan *Monthly sales incentives in additional to base salary JOB DESCRIPTION • The Full-Time Center Associate provides customer service to customers for all business services. The ideal candidate needs to be: • Prompt, reliable, and responsible • Weekend availability is a must • Strong computer skills and training in applications will be provided. • Able to operate independently and be self-driven to complete tasks • Excellent written and verbal communication skills • Fluent English & Spanish speaking is a plus • Able to lift 50 pounds • The full-time and part -time positions will be required to work at both of our locations in Tustin and Lake Forest RESPONSIBILITIES • Delivers outstanding customer service to walk-in customers and telephone inquiries • Continuously practices good listening skills with customers, UPS Store team members, and leadership • Maintains a clean, organized, and safe working environment • Performs other duties as assigned • Able to lift 50+ pounds • Communicates effectively with customers • Prompt, reliable, and responsible • Available to work weekdays and weekends. • QUALIFICATIONS • Strong computer skills, including Microsoft Office and Adobe Suites • High school diploma or GED required • Must be over 18 years old due Notary Certification and Livescan Certification BENEFITS • Medical Insurance • Flexible Schedule and Daytime hours • Uniforms Provided • Advancement Opportunities ability to grow within the company • Monthly Sales Incentives • Company-paid Notary and Live Scan / Fingerprinting certification • Retail Store day time hours 9:00am-7:00pm COMPENSATION • Starting at $16 hr (after training) up to $18 hr with monthly Sales Incentive (Salary Based + medical benefits)