Experienced Automotive Service Advisor – Join Marianna Chevrolet GMC Are you an experienced Automotive Service Advisor ready to take the next step in your career? Marianna Chevrolet GMC, a proud member of the Walt Massey Auto Group, is seeking a driven, customer-focused professional to join our team. This is more than just a job—it’s an opportunity to build a long-term career with a dealership that values performance, professionalism, and exceptional customer service. As a key member of our service department, you will play a vital role in delivering a seamless and high-quality experience for every customer while supporting the efficiency and success of our service operations. Key Responsibilities • Serve as the primary point of contact for service customers, ensuring a professional and positive experience from start to finish • Accurately write and manage repair orders while communicating recommended services and timelines • Coordinate workflow between customers and technicians to maximize efficiency in the service drive • Assist in identifying vehicle concerns and recommending appropriate solutions • Maintain strong communication with customers regarding vehicle status and service updates • Oversee warranty and documentation processes in compliance with company and manufacturer standards • Build and maintain strong relationships with customers to drive retention and satisfaction Qualifications • Proven experience as an Automotive Service Advisor • Strong track record of customer satisfaction and sales performance • Excellent communication and interpersonal skills • Highly organized with the ability to manage multiple priorities in a fast-paced environment • Professional appearance and demeanor • Ability to work both independently and as part of a team • Valid driver’s license with a clean driving record What We Offer • Competitive compensation based on experience and performance • Health, dental, and vision insurance • 401(k) with company participation • Paid holidays and vacation time • Ongoing training and professional development opportunities • Supportive team environment with advancement potential Start Your Next Chapter If you are a motivated, results-driven professional with a passion for delivering exceptional service, we invite you to apply today. Join Marianna Chevrolet GMC and be part of a team committed to excellence in every customer interaction. Marianna Chevrolet GMC is an equal opportunity employer and is committed to creating an inclusive workplace for all employees.