The job in short
Route customer service.
Insurance
Details
- Found
- 22 d ago · posted 2026-08-21
- Location as listed
- BATTLE CREEK, MI, USA
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Job Details: Job Location: 151 MCQUISTON DRIVE - BATTLE CREEK, MI, Salary Range: $24.72 - $27.58Hourly, Summary:
The Route Service Representative is responsible for providing exceptional service to an established customer base through the pick-up and delivery of uniforms, mats, towels, etc.. The Route Service Representative must effectively respond to the customer’s needs and also introduce new products as needed. The Route Service Representative will consistently maintain and present a professional image of Gallagher Uniform through excellent customer service to both internal and external customers.
Responsibilities:
Provide service in the most professional, timely and courteous way possible
Drive considerately and safely at all times
Be thoroughly knowledgeable of Gallagher’s products, services and follow all policies and procedures
Exchange clean goods for dirty and accurately record amounts into a handheld device
Renew Service Agreements
Help achieve annual sales targets and average weekly revenue quotas by upselling additional products and service to customers
Qualifications: Qualifications & Educational Requirements:
High School degree or equivalent
Chauffer’s license and a driving record that meets Gallagher Uniform’s insurance carrier standards
Ability to obtain and maintain a 1-2 Year DOT (Department of Transportation) card
Able to lift and carry bundles weighing up to 85 pounds short distances
Able to climb in and out of a truck several times a day in all kinds of weather
Outgoing, engaging personality
Customer service experience preferred
Organized with strong communication skills
Able to manage time and meet deadlines
Non Tobacco or Cannabis user
Willingness to run an overnight route once/week is preferred
Additional information
Attractive hourly rate plus commission opportunity for growing accounts
Paid vacations and holidays
Competitive health insurance including dental and vision
Profit sharing
4-day work week (day off cannot be guaranteed until a route is assigned)
Excellent training and support
Potential for career advancement including opportunities to become a Route Specialist covering multiple accounts
Customer Service Representative jobs in the United States · All GALLAGHER UNIFORM jobs