Automotive Service Manager The Opportunity: Lead our service and parts team to drive revenue growth and deliver a world-class customer experience. We are looking for a highly motivated, hands-on leader who can organize a team, hold staff accountable, and oversee the daily operational and financial success of our service departments. Your Responsibilities: • Team Leadership: Hire, train, schedule, and supervise technicians, advisors, and assistant managers. • Goal Setting: Establish monthly sales and revenue objectives, measure progress, and minimize technician unapplied time. • Customer Care: Maintain a high Customer Service Index (CSI) by resolving complaints immediately and overseeing customer follow-ups. • Operations: Ensure accurate warranty procedures, proper dispatching, and compliant paperwork. • Training: Ensure technicians stay up to date with OEM and ASE training. Our Core Values: • Accountability – We take ownership of our actions and results. • Teamwork – We win together. • Kindness – We treat others with compassion. • Grit – We have the heart to see things through. • Integrity – We do the right thing, always. • Curiosity – We ask questions to learn and understand. Qualifications: • MUST HAVE: 3+ years of experience as an Automotive Service Manager or Director. • MUST HAVE: Valid FL Driver's License with a clean record. • MUST HAVE: Ability to pass a background check and drug screen. Preferred (A Big Plus!): • Ford/Lincoln brand experience • Ignite (Reynolds and Reynolds) experience