As a BDC-Sales and service Representative at Evansville Ford, you will play a vital role in driving customer engagement and supporting the sales team by managing and responding to inbound and outbound communications. You will serve as a key point of contact for prospective and existing customers, ensuring exceptional service and timely follow-up to help grow our dealership's customer base and enhance overall satisfaction. Responsibilities • Respond promptly to inbound customer inquiries via phone, email, and online platforms. • Conduct outbound calls to prospective customers to schedule appointments and follow up on leads. • Maintain accurate and up-to-date records in the dealership management system. • Collaborate with sales and service teams to ensure seamless customer experiences. • Assist in promoting dealership specials and events to increase customer engagement. Requirements • Strong communication and interpersonal skills. • Ability to multitask and manage time effectively. • Previous experience in a customer service or sales support role preferred. • Proficiency with computer systems and CRM software. • Reliable and self-motivated with a positive attitude. Benefits • Competitive salary ranging from $30,000.00 to $50,000.00. • Opportunities for professional growth and development. • Supportive team environment. • Employee discounts and special offers. About the Company Evansville Ford is a trusted automotive dealership located in Evansville, WI, committed to providing outstanding vehicle sales and service experiences. We pride ourselves on our customer-first approach and our knowledgeable, friendly team dedicated to meeting the needs of our community. ```