Description of the role: The Automotive Service Advisor at Smithtown Volkswagen plays a crucial role in maintaining customer satisfaction by providing exceptional service and advice on vehicle maintenance and repair. This position requires a strong understanding of automotive systems, excellent communication skills, and a customer-focused approach. Responsibilities: - Greet customers and assess their vehicle maintenance needs - Provide detailed explanations of the recommended repairs and services - Schedule service appointments and follow up with customers on the status of their vehicles - Communicate effectively with the service team to ensure timely completion of repairs - Upsell additional services and products as needed - Maintain accurate records of service history and customer interactions Requirements: - Previous experience in automotive service advising or a related field - Strong knowledge of automotive systems and maintenance procedures - Excellent communication and customer service skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficiency in using computer software for scheduling and record-keeping Benefits Available: - Competitive compensation ranging from $75,000.00 to $110,000.00 per year - Weekly payment schedule - Health, Dental and Vision insurance benefits - 401K and Life Insurance - Paid vacation and sick leave - Opportunities for career advancement and professional development - Employee Discounts About the Company: Smithtown Volkswagen is a leading Family owned automotive dealership located in St. James, NY. We pride ourselves on delivering top-notch customer service and providing high-quality vehicles and maintenance services to our clients. Join our team and become part of a dynamic and rewarding work environment.