Lexus of Orland is search of Service Business Development individual to join our growing team. Our BDC staff offers an amazing working department. BENEFITS • Health • Dental • Vision • Life • 401k with match • Paid vacation Responsibilities • Handle all incoming calls • Schedule all appointments • Respond to emails in a professional, well-spoken manner • Make follow up calls – customer satisfaction. • Look up national service history – Dealership Daily. • Call customers to advise parts are in and set up appointments for install. • Direct customers to product information resources, including those available on the internet • Deliver inquiries/messages intended for other sales personnel and departments promptly • Other duties as assigned Qualifications • Excellent verbal and written communication skills • Proficient with Microsoft Word, Excel, and Outlook • Time management, prioritization skills, and ability to multitask required • Ambitious, goal oriented mentality and eager to improve • Ability to hit sales quotas and closing percentages We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.