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Service Advisor (Warranty/Customer Pay)

HoneyCar · myhoneycar.com
WinchesterOn-site
Apply on HoneyCar’s site

Straight from the company’s own careers site.

The job in short

Automotive service advisor writing repair orders and managing warranty and customer-pay approvals.

InsuranceCompliance

Details

Found
30 d ago · posted 2026-01-16
Location
Winchester, VA

Full description

HoneyCar, the Sweetest way to grow your career! About HoneyCar HoneyCar is an exciting tech-driven used vehicle dealer. We blend state-of-the-art technology with a service-driven human touch to deliver a unique car buying experience. We aim to ensure that customers are able to purchase vehicles however they choose. Whether in-store, at home, or a combo of both. Through transparent pricing and a seamless online experience, we support the customers wishes of working with a member of our team or buying it on their own, online. HoneyCar believes that happy employees create happy customers and strives to be a "Best Company To Work For". If you're looking for an exciting opportunity to help build a company, learn new skills, and continually improve operations, this is the place for you! Core Values: Growth Minded - People-Centered - We Own It - Driven For Success About the Position As a Service Advisor – Warranty & Customer Pay, you will serve as the primary point of coordination between service operations, warranty providers, and internal teams. This role is focused on accurately writing repair orders, determining warranty eligibility, managing customer-pay repairs, and ensuring approvals are obtained efficiently. Your attention to detail and communication skills will help control costs, maintain compliance, and keep vehicles moving through the service process smoothly. By ensuring repairs are properly documented and approved, you play a key role in delivering quality vehicles and supporting HoneyCar’s promise of The Sweetest Way To Buy or Sell Your Car™. HoneyCar’s streamlined processes, transparent pricing, and daily onsite training set you up for success in this role. Core Values: Growth Minded - People-Centered - We Own It - Driven For Success Benefits • Daily training, coaching, and mentoring • Fantastic culture • Flexible schedule • High-Energy environment • 401(k) Plan • Medical Plan • Dental Plan • Vision Plan • Long & Short Term Benefits • Accident Insurance • Life Insurance • Paid Training • Opportunities for growth • Access to the latest automotive software Qualifications • Prior automotive parts or service experience required • Have an enthusiastic attitude with high energy throughout the workday • Be a great communicator with team members • Persistent, competitive and have a good work ethic • Entrepreneurial and ambitious spirit • Clean driving record and valid driver’s license • High School Diploma or equivalent, required Schedule • Full-time position • Monday–Friday schedule (with occasional flexibility based on business needs) • Daytime hours in a fast-paced service environment Why HoneyCar? At HoneyCar, we do things differently. We combine a people-first culture with transparent pricing, modern technology, and a simple, efficient process. You’ll work alongside motivated professionals in a high-energy environment where your contributions matter. With daily training, clear growth paths, and leadership that invests in its people, HoneyCar is a place where driven individuals can build long-term careers—not just jobs. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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