Sales Associates are the face and representatives of Wash Masters. They will uphold the standard of customer service and appearance that we strive for. Sales Associates must be able to provide excellent customer services to guests even when they are upset or frustrated. Sales Associates must fully grasp the wash menu and understand the wash process to be able to up sell and promote our services to guests. No facial piercings, tattoo's that are not appropriate for a professional environment, or hair that is not well kept. Beards must be well maintained. Dress code: Wash Masters shirt, jacket, hat. Black athletic shoes, black pants/shorts, black belt. No open toed shoes and shirts will always be tucked in. Some CSA's duties include but are not limited to: • Must be able to maintain and manage their tablet accurately. • Must be able to keep their areas neat and tidy and uphold the Wash Masters' standards. • Must promote passes at a 20% conversion rate with customers. • Clean and maintain all cashier and lobby areas. • Help clean and maintain property. • Work on the Wash Attendant side as needed. • Pay will start at $14/hr. 90-120 day probationary period, up to $15 pending evaluations by Leadership throughout the year.