Cyber Technician (Server Administrator)
People, Technology & Processes, LLC · ptp-llc.com
Fort KnoxMid level3+ yrs
The job in short
Server administration.
CybersecurityCCNACompliance
Details
- Found
- 20 d ago · posted 2025-03-25
- Location as listed
- Fort Knox, KY, USA
- Role
- Systems / Network Administrator
- Source
- The company’s own careers site
Full description
Job Details: Job Location: Government Spaces: Fort Knox, Kentucky - Fort Knox, KY, Salary Range: Undisclosed, Position Title: Cyber Technician (Server Administrator)
Location: Fort Knox, KY
Clearance Type: SECRET
Compensation: $95K-$102K
Responsibilities include (but are not limited to):
Respond to AESMP/ITSM trouble tickets and service requests related to server administration, desktop/laptop support, and cybersecurity issues.
Perform system updates, software installations, STIG compliance, and vulnerability patching on Windows systems and servers.
Provide touch labor and remote support for end-user devices (desktops, laptops, printers, storage devices) across NIPR/SIPR networks.
Track, assign, and resolve ITSM work orders; document all materials, time, and system changes within ticketing tools.
Assist in diagnosing and resolving cyber-related incidents and coordinate with network and application teams as needed.
Review, draft, and update SOPs, Technical Training Plans (TTPs), and RMF artifacts for submission to the Government for approval.
Establish repeatable technical procedures to resolve recurring issues and improve security compliance posture.
Provide guidance to NEC staff, IMOs, and end-users regarding cybersecurity policies and best practices.
Support system design, planning, and installation for new or existing systems while ensuring proper documentation.
Recommend system modifications to reduce user problems or mitigate cyber vulnerabilities.
Prepare daily or weekly progress reports and update ITSM records accordingly.
Qualifications: Qualifications:
Education and Certifications:
High school diploma required.
IAT Level II certification (e.g., Security+ CE, CCNA Security, CySA+, etc.)
Knowledge and Experience:
3+ years of experience in cybersecurity, systems administration, or network security support
Proficiency with DoD STIGs, RMF artifacts, and AESMP/ITSM ticketing systems
Knowledge of NIPR/SIPR systems, remote support tools, and endpoint protection solutions
Strong analytical, documentation, and communication skills
Windows client and server administration experience
Desired Qualifications:
Experience supporting NECs or Army network environments
Familiarity with ICAN systems, DoD vulnerability management tools (e.g., ACAS, HBSS), and compliance scanning
Exposure to virtualized environments, Group Policy, and patch deployment tools
Understanding of enterprise Active Directory structure and permissions management
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