The Role: As the on-site Human Resource Manager at Lou Sobh Automotive, you will be a cultural carrier and play an essential role in supporting employees across our growing business. You will support the teammates by maintaining systems and processes that are critical to providing a great employee experience. You will be the first point of contact for helping teammates navigate all on-boarding, payroll, and benefits. You will also handle all post employment events and requirements. Your Responsibilities • Run our on-boarding program (orientation, system entry, paperwork validation, background check administration) and be the first point of contact for our multi- location employee base • Assist in recruitment and hiring • Execute HR operational processes and services with a focus on employee experience and data integrity • Be the first point of contact for employee questions and employment verification requests. Escalate issues to other members of the team, if appropriate. • Maintain documentation for manager and employee self-service • Respond and resolve requests from teammates on all Programs (Payrolls & Benefits) • Identify and drive process improvement efforts, leveraging HR systems to automate and eliminate manual work where possible • Support with reporting, dashboards, and metrics to drive decision-making • Assist in audits and compliance reporting • Partner with our Payroll teammates and be the point of contact for submitting any updates (compensation changes, state benefits coordination etc.) ahead of payroll processing What We're Looking For • A positive attitude and passion to learn. This role is a high touch and high impact role with lots of opportunities to influence culture. • A deep desire to be a champion of culture for Lou Sobh Automotive through interactions with employees and desire to make employee experiences simple, pleasant and productive • Expert organizational skills and an ability to prioritize effectively - you can easily handle multiple tasks at the same time. • Experience with multiple HR areas including HRIS, Payroll, Benefits and Compliance • Strong passion for delivering impeccable work and adding value through doing things with high level of craftsmanship and attention to detail • Systems and process orientation with excellent attention to detail • Comfort in analyzing data • Empathetic, mature and employee-oriented in communication • We are open to an individual who would like to bring some skills but needs some more experience to gain the full skills needed to be successful. REQUIRED QUALIFICATIONS & SKILLS • In-office position *NOT REMOTE* • Degree in Human Resources, Business Administration, or a related field • In-depth knowledge of HR principles, labor laws, and industry best practices. • Strong understanding of talent acquisition strategies and recruitment techniques. • Demonstrated experience in employee relations, conflict resolution, and performance management. • Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels. • Exceptional problem-solving and decision-making abilities. • High level of integrity and ability to handle sensitive and confidential information. • HR certifications (e.g., SHRM-SCP, PHR, SPHR) are highly desirable. Lou Sobh Automotive is an Equal Opportunity Employer