Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service Representative to provide excellent customer service to all hotel guests. PAY: $16.50 ESSENTIAL DUTIES & RESPONSIBILITIES • Assigns guest rooms, checks guests in and out in accordance with current policies and procedures. • Manages cash flow in assigned bank and performs account postings with accuracy. • Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations. • Processes guest accounts upon check-out in an efficient and accurate manner. • Provides excellent guest service and handles all special requests and complaints not requiring a supervisor or manger until guest is completely satisfied. • Operates the PBX switchboard on assigned shift. • Utilized property radio system to contact various departments and staff. • Responsible for in depth product knowledge, anticipating & delivering on guest’s needs, and closing reservations sales. • Handle multiple inbound phone calls from guests seeking hotel room or group reservations. • Accurately input guest information into Resort computer system. • Perform other duties assigned. EDUCATION AND EXPERIENCE High school diploma or GED required. Good communication skills, ability to perform in a fast paced environment. Preferred hospitality experience or minimum 6 months customer service experience. Must be flexible with available shifts.